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Lessons Learned from the Power Blackout
With the holiday travel season around the corner, I am reminded of highways and airports will filled with families trying to get to visit relatives, and business travelers trying to get home. During this time, you may experience chaos and delay, so I am sharing with you what I learned the last time I encountered chaos and delay during the power blackout in August of 2003 I am convinced that the lessons learned can be applied to all travelers. I arrived at LaGuardia airport at 4:30 p.m. – relieved that I had beaten the worst of the traffic with over two hours before my scheduled flight departure to grab something to eat and make a few phone calls. After too many days on the road, thoughts about .....

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